Last updated: September 2, 2019
Penguin World is operated and presented to users in all locations by Penguin World. We are not affiliated by Disney Interactive or Club Penguin Interactive in any way.
Please read the Legal Disclaimer before continuing.
1. The Information We Collect
We may also request a user name and email address when a user submits a form through the “Contact Us” portion of the Penguin World website so that we may respond to the inquiry. We collect the e-mail address for the sole purpose of responding directly on a one-time basis to a specific inquiry.
Additionally, when visitors come to our site, we may passively collect certain identifiable computer information, such as the type of computer operating system (e.g., Windows 10 or Mac OS), the user’s IP Address, the web browser (e.g., Firefox, Google Chrome) being used, the frequency with which guests visit various parts of our sites, and information regarding the Internet service provider, in order to make our sites more interesting and useful to you and for various purposes related to our business. We or one of our contractors on our behalf may collect this non-personally identifiable information through the use of software technologies such as unique identifiers or “cookies.” Cookies are small text files that we place in visitors’ computer browsers to store their preferences. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your Web experience smoother, and some of our services may not function properly.
2. How We Use, Disclose, and Store the Information We Collect
In addition to the purposes described in Section 1, we may actively collect and use email addresses, messages sent by the child and user names to track usage and to ensure users are following the site’s Rules. In addition, we may use an email address, IP address and user name to ban a user temporarily or permanently from the Penguin World website if that user engages in inappropriate conduct on the site. We also may use information in the aggregate to analyze site usage.
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our website and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency’s or other public agency’s (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our website, protect the security or integrity of our website, or enable us to take precautions against liability. Parents may request deletion of their children’s accounts data by emailing firstname.lastname@example.org. Parents may also request records we have available of their children’s active accounts on Penguin World by emailing email@example.com.
3. Collection of Information for Third-Party Sites and Sponsors
The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, we encrypt that information using secure socket layer technology (SSL), however, if an unlikely event happens where our services get breached, we will inform parents via email, a banner on our website and take appropriate measures to secure user accounts.
5. Contact Us
6. Effective Date