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Privacy Policy

Last updated: September 2, 2019

Penguin World is operated and presented to users in all locations by Penguin World. We are not affiliated by Disney Interactive or Club Penguin Interactive in any way.
This Privacy Policy covers use of information collected by Penguin World.
To help ensure a rewarding online experience for our visitors, we provide you with this Privacy Policy that describes the information practices of the Penguin World website (penguinworld.co), including how we collect, use and disclose personal information

 

Please read the Legal Disclaimer before continuing.

 

1. The Information We Collect
As described in this Privacy Policy, we directly collect from child users during our initial registration process a parent’s email address, the child’s account name, the IP address used to create an account, and the child’s password. The Penguin World website does not condition a child’s participation in an online activity on the child providing more personal information than is reasonably necessary for that activity.
The Penguin World website requires child users to provide a parent’s valid email address in order to register on the website to participate in the Penguin World virtual world, play games and view content. We use the parent’s email address to notify the parent about our privacy practices, to send the parent communications either about the parent’s and child’s Penguin World accounts or about features of our website, to send the parent periodic newsletters about Penguin World, and for the other purposes described in this Privacy Policy. This email address is correlated with the account user name. The parent may revoke their permission at any time by contacting customer support at support@penguinworld.co
We may also request a user name and email address when a user submits a form through the “Contact Us” portion of the Penguin World website so that we may respond to the inquiry. We collect the e-mail address for the sole purpose of responding directly on a one-time basis to a specific inquiry.
For some of our online activities – such as polls, surveys, games or contests – we may ask users to provide information that is not personally identifiable, such as country of residence or a user’s favorite color. We also enable users to chat online through our website, but we take measures so that users cannot communicate personal information through this chat function. These measures include filters and live moderation. Nonetheless, if you use the chat function within this website and disclose personally identifiable information, you should be aware that such information could be read, collected or used by other users. We are not responsible for the personally identifiable information you choose to submit through the chat function. Finally, we may offer blogs or other Public Forums (as defined in the Terms of Use governing the website (the “Terms of Use”)), as well as other features in which you may provide us with Submissions (as defined in the Terms of Use), but we take measures, including live moderation, so that users cannot communicate personal information through these Public Forums. If you use a Public Forum on this website, and disclose personally identifiable information, you should be aware that such information could be read, collected or used by other users. We are not responsible for the personally identifiable information you choose to submit in these Public Forums.
Additionally, when visitors come to our site, we may passively collect certain identifiable computer information, such as the type of computer operating system (e.g., Windows 10 or Mac OS), the user’s IP Address, the web browser (e.g., Firefox, Google Chrome) being used, the frequency with which guests visit various parts of our sites, and information regarding the Internet service provider, in order to make our sites more interesting and useful to you and for various purposes related to our business. We or one of our contractors on our behalf may collect this non-personally identifiable information through the use of software technologies such as unique identifiers or “cookies.” Cookies are small text files that we place in visitors’ computer browsers to store their preferences. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your Web experience smoother, and some of our services may not function properly.


2. How We Use, Disclose, and Store the Information We Collect
In addition to the purposes described in Section 1, we may actively collect and use email addresses, messages sent by the child and user names to track usage and to ensure users are following the site’s Rules. In addition, we may use an email address, IP address and user name to ban a user temporarily or permanently from the Penguin World website if that user engages in inappropriate conduct on the site. We also may use information in the aggregate to analyze site usage.
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our website and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency’s or other public agency’s (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our website, protect the security or integrity of our website, or enable us to take precautions against liability. Parents may request deletion of their children’s accounts data by emailing support@penguinworld.co. Parents may also request records we have available of their children’s active accounts on Penguin World by emailing support@penguinworld.co.


3. Collection of Information for Third-Party Sites and Sponsors
Penguin World may use the Google Adsense & Infolinks ad program at times to pay the server bills and improve server performance, therefore you agree to the Google Privacy and Policy and the Infolinks Privacy Policy


4. Security
The security of your personal information is important to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. When you enter sensitive information, we encrypt that information using secure socket layer technology (SSL), however, if an unlikely event happens where our services get breached, we will inform parents via email, a banner on our website and take appropriate measures to secure user accounts.


5. Contact Us
If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to support@penguinworld.co


6. Effective Date
The privacy policy set out above is effective as of August 4, 2019 and applies to all information previously obtained by Penguin World. We reserve the right to change the privacy policy at our sole discretion. Penguin World users will be informed of any such change by us posting a new privacy policy on the Penguin World website and the effective date of any change of privacy policy will be clearly marked. As required by law, we will not use PII in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.




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